Nearly half of answers cite social media
Reddit (18%), Facebook (15%) and YouTube (12%) each appear in more unbranded answers than any single news site.
Public-service questions are answered by communities as much as by government. Social platforms appear in half of answers.
Reddit (18%), Facebook (15%) and YouTube (12%) each appear in more unbranded answers than any single news site.
LinkedIn (27%) and official job portals (22%) follow. Lived experience and official guidance are read side by side.
Government sources also rise from 16% to 33% of citations. Unbranded discovery is where public bodies lose out.
We benchmark how ChatGPT, Gemini, Google AI Overviews, Perplexity, Claude and Copilot describe, cite and recommend brands, then build the content and earned-media plan to change it.
Want to understand your brand opportunities and risks on AI search? Contact We AI & Data Advisors for a sample audit: AIAdvisors@wecommunications.com